:root{--red:#c0392b;--red-dark:#9c2d22;--cream:#f6f1e9;--warm-white:#fffbf5;--charcoal:#2b2b2b;--oak:#8a5a2b;--oak-soft:#b9a48a;--terrazzo:#e7ded1;--muted:#6f665a;--sev1:#d9a400;--sev2:#e07b27;--sev3:#c0392b;--good:#2e7d55;--radius:14px;--shadow:0 1px 2px rgba(43,43,43,0.05),0 8px 24px rgba(43,43,43,0.06)}*{box-sizing:border-box}body,html{padding:0;margin:0}body{background:var(--cream);color:var(--charcoal);font-family:ui-sans-serif,system-ui,Segoe UI,Tahoma,Helvetica Neue,Arial,sans-serif;font-size:15px;line-height:1.5;-webkit-font-smoothing:antialiased}:lang(ar) body{font-family:Tajawal,Cairo,Segoe UI,Tahoma,sans-serif}a{color:inherit;text-decoration:none}h1,h2,h3{margin:0;font-weight:700;letter-spacing:-.01em}.muted{color:var(--muted)}.small{font-size:13px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid transparent;border-radius:10px;padding:10px 16px;font-size:14px;font-weight:600;cursor:pointer;background:var(--terrazzo);color:var(--charcoal);transition:background .15s,border-color .15s,opacity .15s}.btn:hover{background:#ded3c2}.btn:disabled{opacity:.55;cursor:not-allowed}.btn-primary{background:var(--red);color:#fff}.btn-primary:hover{background:var(--red-dark)}.btn-ghost{background:transparent;border-color:var(--terrazzo)}.btn-ghost:hover{background:var(--warm-white)}.btn-sm{padding:6px 12px;font-size:13px;border-radius:8px}.field{display:flex;flex-direction:column;gap:6px;-webkit-margin-after:14px;margin-block-end:14px}.field label{font-size:13px;font-weight:600;color:var(--muted)}.input{width:100%;padding:11px 13px;border:1px solid var(--terrazzo);border-radius:10px;background:var(--warm-white);color:var(--charcoal);font-size:15px;outline:none}.input:focus{border-color:var(--oak);box-shadow:0 0 0 3px rgba(138,90,43,.12)}.card{background:var(--warm-white);border:1px solid var(--terrazzo);border-radius:var(--radius);box-shadow:var(--shadow)}.card-pad{padding:18px}.pill{display:inline-flex;align-items:center;gap:6px;padding:3px 10px;font-size:12px;font-weight:700;line-height:1.6}.pill,.pill .dot{border-radius:999px}.pill .dot{inline-size:7px;block-size:7px;background:currentColor}.pill-open{background:rgba(46,125,85,.12);color:var(--good)}.pill-busy{background:rgba(224,123,39,.14);color:var(--sev2)}.pill-closed{background:rgba(43,43,43,.1);color:var(--charcoal)}.pill-paused{background:rgba(192,57,43,.12);color:var(--red)}.pill-sev1{background:rgba(217,164,0,.16);color:#a17c00}.pill-sev2{background:rgba(224,123,39,.16);color:var(--sev2)}.pill-sev3{background:rgba(192,57,43,.14);color:var(--red)}.pill-resolved{background:rgba(46,125,85,.12);color:var(--good)}.login-wrap{min-block-size:100dvh;display:grid;place-items:center;padding:24px;background:radial-gradient(120% 90% at 50% -10%,var(--warm-white),var(--cream))}.login-card{inline-size:min(420px,100%);padding:28px}.brandmark{display:flex;align-items:baseline;gap:10px}.brandmark .en{font-size:26px;font-weight:800;letter-spacing:-.02em}.brandmark .ar{font-size:22px;color:var(--oak)}.brand-rule{block-size:3px;inline-size:44px;background:var(--red);border-radius:2px;margin-block:12px 18px}.shell{min-block-size:100dvh;display:flex;flex-direction:column}.topbar{display:flex;align-items:center;gap:18px;padding:12px 22px;background:var(--warm-white);-webkit-border-after:1px solid var(--terrazzo);border-block-end:1px solid var(--terrazzo);position:-webkit-sticky;position:sticky;inset-block-start:0;z-index:10}.topbar .spacer{flex:1 1}.nav{display:flex;gap:4px}.nav a{padding:8px 14px;border-radius:9px;font-weight:600;font-size:14px;color:var(--muted)}.nav a:hover{background:var(--cream);color:var(--charcoal)}.nav a.active{background:rgba(192,57,43,.1);color:var(--red)}.content{padding:24px 22px 48px;max-inline-size:1080px;inline-size:100%;margin-inline:auto}.page-head{display:flex;align-items:end;gap:14px;-webkit-margin-after:18px;margin-block-end:18px}.page-head .spacer{flex:1 1}.grid{display:grid;grid-gap:16px;gap:16px;grid-template-columns:repeat(auto-fill,minmax(280px,1fr))}.branch-card{padding:18px;display:flex;flex-direction:column;gap:12px;transition:transform .15s ease,box-shadow .15s ease}.branch-card:hover{transform:translateY(-2px);box-shadow:0 2px 4px rgba(43,43,43,.06),0 14px 30px rgba(43,43,43,.1)}.branch-card .top{display:flex;align-items:start;gap:10px}.branch-card .name{font-size:17px;font-weight:700}.branch-card .sub{font-size:12.5px;color:var(--muted)}.branch-card .metrics{display:flex;gap:18px}.metric .k{font-size:12px;color:var(--muted)}.metric .v{font-size:19px;font-weight:700;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.metric .v.warn{color:var(--red)}a.metric-link{text-decoration:underline;text-underline-offset:2px}.row-actions{display:flex;gap:8px;align-items:center}.list{display:flex;flex-direction:column}.list-item{display:flex;align-items:center;gap:14px;padding:14px 4px;-webkit-border-after:1px solid var(--terrazzo);border-block-end:1px solid var(--terrazzo)}.list-item:last-child{-webkit-border-after:none;border-block-end:none}.list-item .grow{flex:1 1;min-inline-size:0}.list-item .title{font-weight:600}.toolbar{display:flex;gap:8px;align-items:center;-webkit-margin-after:14px;margin-block-end:14px;flex-wrap:wrap}.seg{display:inline-flex;background:var(--terrazzo);border-radius:9px;padding:3px}.seg button{border:none;background:transparent;padding:6px 12px;border-radius:7px;font-weight:600;font-size:13px;color:var(--muted);cursor:pointer}.seg button.active{background:var(--warm-white);color:var(--charcoal);box-shadow:var(--shadow)}.banner{padding:12px 14px;border-radius:10px;font-size:14px}.banner-error{background:rgba(192,57,43,.1);color:var(--red-dark)}.banner-info{background:rgba(138,90,43,.1);color:var(--oak)}.empty{text-align:center;padding:40px 16px;color:var(--muted)}.spin{animation:spin .8s linear infinite;display:inline-block}@keyframes spin{to{transform:rotate(1turn)}}.sev-row{-webkit-border-start:3px solid var(--terrazzo);border-inline-start:3px solid var(--terrazzo);-webkit-padding-start:12px;padding-inline-start:12px}.sev-row.sev-1{border-inline-start-color:var(--sev1)}.sev-row.sev-2{border-inline-start-color:var(--sev2)}.sev-row.sev-3{border-inline-start-color:var(--sev3)}.sev-row.sev-ok{border-inline-start-color:var(--good)}.btn:focus-visible,.input:focus-visible,.nav a:focus-visible,.seg button:focus-visible,a:focus-visible{outline:2px solid var(--oak);outline-offset:2px}@media (prefers-reduced-motion:reduce){*,:after,:before{animation-duration:.001ms!important;transition-duration:.001ms!important}}